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Hotels are in the business of welcoming strangers. Most of them are perfectly pleasant.Some are not.A receptionist deals with an aggressive guest at midnight. Bar staff...
Hotel security is often thought of in physical terms; doors, locks, CCTV, patrols.But some of the most important security decisions happen in much less dramatic moments....
Hotels are built around movement.Guests arrive and leave. Staff change shifts. Contractors come and go. Deliveries enter through back-of-house areas. Bars, restaurants,...